[Free Templates] 5 Customer Support Templates for the Holiday Season

Download ready-to-use response templates that help handle the most common support issues during the holiday season.

Download Your Free Templates Now!

With the holiday season, comes a surge of customer support requests.


To help online sellers to manage a high volume of support queries, we have created five handy templates to meet the needs of customer support teams. We have included a combination of responses to the most common queries, and included the automated messages that will be required over the busy period.


  • Thank You: Seasons Greetings Special Offer
  • Delivery Query: What is the latest order date for Christmas delivery?
  • Shipping query: Will my order arrive in time for Christmas?
  • Automated out of office: Holiday office hours
  • Product: How do I use my product?


Speed up your response times over the holidays and make your customers smile with our five customer support templates, tailored for eCommerce businesses over the holiday season.
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